UNACCEPTABLE! The parcel was obviously too irresistible not to shake. If you could take a photograph or two showing the damage and email it to our customer support team at firstname.lastname@example.org we’ll get onto a replacement or refund right away.
Articles in this section
- How to return an item
- What's the best and safest way to return an item?
- Do you accept change-of-mind returns?
- The item I bought doesn’t fit – can I exchange it?
- The item I ordered is not as expected.
- My order arrived damaged.
- How much time do I have to return an item?
- How long will it take to receive a refund/store credit?
- Do you offer free returns?
- What’s your returns policy?